Using Lync 2010 client on Communicator Server 2007 R2

By Stewy | Published January 27, 2012

Hi There,
I hate using 32bit software on 64bit OS. We use Office Communicator Server 2007 R2 at work and I wanted to use the new Lync 2010 client 64bit. So I installed and opened up Lync and it would fail with the following error:

“Cannot sign in to Lync.
Cannot sign in because the server version is incompatable with Microsoft Lync 2012. Connect your support team with this information”

 

To bypass the check, you do the following:

  1. Open up Registry Editor on your computer
  2. Browse to HKEY_CURRENT_USER\Software\Policies\Microsoft
  3. Create a new key called Communicator
  4. Create a new DWORD called DisableServerCheck and set the value to 1 (00000001)

Close out of Registry Editor and re-open Lync and you will find that it now opens and works.

There will some features that will not work and that is expected until to upgrade Office Communicator Server 2007 R2 to Lync 2010 Server.

Hope this helps someone…

Cheers
Stewy

Posted in Microsoft Lync, Microsoft Office, Microsoft Office Communicator Server 2007 R2 | 2 Comments

TIPT Call Centre not working on Windows 64bit OS

By Stewy | Published December 12, 2011

Hi there,
We have a client migrating their phone system from Cisco Call Manager to the Telstra TIPT system. We use the TIPT phone system at work and its a good product.

Anyway the client has purchased the Telstra Call Centre software to install on their Citrix Xen App 6 environment. Even thou the software is NOT supported on 64 bit, we needed to get it working no matter what. I downloaded the software from here and installed the correct version of Java and also the software by using the default settings. Went to open the application and the splash screen appearred for less than 1 second and then disappears and the software stops working.

After a lot of trials and errors, I found by doing the following worked.

  1. Uninstall ALL versions of Java.
  2. Install the Java version as specified in the above link (Java Runtime Environment 1.6 Update 22)
  3. When installing the Java, change the install path to C:\Program Files\Jave\jre6 even thou it still gets installed C:\Program Files (x86)\Java\jre6
  4. Install the Telstra Call Manager Software using the defaults.
  5. Execute the program and you should be prompted with a username and password.

It seems that the software will not work with any other version of Java installed. While this is not the best scenario it works for our client.

Hope this helps someone…

Cheers
Stewy

Posted in Citrix, Java, TIPT, Windows | Leave a comment

Error opening Outlook 2010 PST file

By Stewy | Published December 2, 2011

Hi everyone,
Firstly I would like to apologise for the lack of content lately. I have been in between jobs and I am also having some earned R&R. Now I have started my new job and it has been very busy and believe you me I will have plently in blog about in the upcoming year :)

Anyway, before I left my old job I wamted to export all of my personal emails I had sent and received to a PST so I could merge them into my home Outlook. I won’t go into detail on how to export email to a PST file. 2 weeks later I finally got around to merge the PST file with my home Outlook. Went to open the PST file and error, the PST file had become corrupt.

 

I was starting to panic as there was some email in there I didn’t want to lose… Then I remembered that Office 2010 has an offical PST repair tool hidden away. It is not found under the Microsoft Office 2010 Tools folder under Start Menu but can be located via the file system.

Navigate to C:\Program Files\Microsoft Office\Office14 folder and locate the file called scanpst.exe

Double click this file to open the Microsoft Outlook Inbox Repair Tool. Press Browse and locate your corrupt PST file.

Once you have located your corrupt PST file, press Start and the software will start to check for errors.

In my case it came back stating that errors has been found. Make sure that the “Make backup of scanned file before repairing” was enabled and then press Repair.

Press OK to finsh the repair.

Re-open Outlook and then try to open the repaired PST file. In my case it worked and I can see some extra folders that were repaired.

Thats it. All done and working again…

Hope this helps someone…

Cheers
Stewy

Posted in Microsoft Office, Outlook | Leave a comment

Disable / Turn off / Display Shutdown Event Tracker

By Stewy | Published November 8, 2011

One of my pet hates is when restarting a Windows server, you get prompted with the Event Shutdown Tracker. I can understand the reason why some companies would use this but 98% of the time, I see end user just press space or type in random characters to get rid of it… Well you can get rid of it 100% of the time by doing the following:

Whilst logged in as administrator, go Start > Run and type in gpedit.msc

Expand Computer Configuration > Administrative Templates > System and locate the entry “Display Shutdown Event Tracker“.

Modify the entry and choose Disabled and then apply the settings.

That’s it. No more Shutdown Event Tracker.

Hope this helps someone…

Cheers
Stewy

Posted in Windows, Windows 2003, Windows 2008 | Leave a comment

Unable to create new SharePoint 2010 site using Enterprise templates

By Stewy | Published November 7, 2011

As mentioned in my previous entry, I decided to rebuild the SharePoint test server as it was getting a mess blah blah blah…

So I got the new SharePoint site up and going and went to create a Search subsite using the Enterprise Search Center located under the Enterprise templates. Everytime I tried it would fail with the useless SharePoint error but at least I had the correlation ID with the error. Using the ULS Viewer utility (which can be downloaded from http://code.msdn.microsoft.com/ULSViewer) I was able to see the following error:

Publishing Feature activation failed. Exception: System.InvalidOperationException: The SharePoint Server Publishing Infrastructure feature must be activated at the site collection level before the Publishing feature can be activated.

So under Site Actions > Site Settings > Site Collection Features I activated the SharePoint Server Publishing Infrastructure option. Once activated I went back to create my new site and it worked without incident.

I hope this helps someone…

Cheers
Stewy

Posted in Sharepoint | Tagged | Leave a comment

Retrieve SharePoint 2010 License Key

By Stewy | Published November 4, 2011

I had a situation at work where I had to refresh the SharePoint 2010 test server. Once the OS was re-installed, I came to install SharePoint 2010 and it asked for a license key. We had 2 license keys (1 for Prod and 1 for Test) but wanted to make sure that the right license key went to the right server. I did some searching around and found some code for Office 2010 license key retrieval so I downloaded it and modified it for SharePoint 2010. Ran the code against the Prod SharePoint server and by elimation the other license key was assigned to the Test SharePoint Server.

Attached to this blog is the source code. Just download the file and change the extension from txt to vbs and run it against your SharePoint server.

When I found this code, I didn’t bookmark the website and I think the site has been shut down since as I can’t find it again. If you are the owner of this code then please leave a comment and with proof that this is your code and I will do the right thing and put your name against the code…

Hope this helps someone…

Cheers
Stewy

SharePoint 2010 License

Posted in Sharepoint, VBS | Leave a comment

Migrating SafeWord 2008

By Stewy | Published November 4, 2011

SafeWord 2008 is an out-of-the-box One-Time Password (OTP) two-factor authentication solution that provides secure remote access to your network. In other words it is a token that is required for staff to log into the network remotely :)

I was at a client’s site and as part of the scope was to move SafeWord 2008 from the old domain controller to the new domain controller. The support documentation on the website is non existant as such but I did have a fantastic support person who helped me greatly (Thanks Ramandeep) and we were able to get the migration completed successfully. I have however decided to document the process in case other people out there are about the do the same thing.

On the old WS (WordSafe) server do the following:

  1. Make a backup of the database.
  2. Make a copy of the signers.cfg file. <InstallDir>\SERVERS\Shared
  3. Make a copy of the key.activated.html file. <InstallDir>\SERVERS\AdminServer\activation
  4. Take a note of the “Encryption Key” and “Signing Key”.

On the new SW Server, do the following:

  1. Install SW using the same SW Version as old server and use the same “Encryption Key” and “Signing Key” as old server.
  2. Once installed, restore the ldif database file.
  3. Rename “key.activated.html” to “key.html” and paste it in <InstallDir>\SERVERS\AdminServer\activation.
  4. Restart all SafeWord Services.

Some issues we came across were; we had to run the SW services as Administrator instead of Local System. Once that was done then the SafeWord plugin for Active Direectory Users and Computers would work properly.
We also had NPS (migrated from IAS on old server) installed on the same server and had to add a new network policy that had the “SafeWord Users” group allow access to the network. Also as part of that rule, we enabled Unencrypted authentication (PAP, SPAP) OR Encryption authentication (CHAP) as the Citrix Netscaler was configured to use PAP.

Once I get time to modify the screen shots I will update this post with pictures so I do apologise in advance for the lack of information…

Hope this helps someone…

Cheers
Stewy

 

Posted in NPS / IAS, SafeWord | 4 Comments

SharePoint 2010 and opening PDF files issue

By Stewy | Published October 25, 2011

Out of the box, SharePoint 2010 doesn’t play nice when opening PDF files within SharePoint. When you click on a PDF file, SharePoint will prompt you to save the file instead of opening it. There are various ways on the Internet about how to resolve this issue but I have found this to be the best way without comprising security.

The best way I have found is to open up SharePoint PowerShell and enter the following:

$webApp = Get-SPWebApplication http://intranet.domain
If ($webApp.AllowedInlineDownloadedMimeTypes -notcontains “application/pdf”)
{
     Write-Host -ForegroundColor White “Adding Pdf MIME Type…”
     $webApp.AllowedInlineDownloadedMimeTypes.Add(Application/pdf”)
     $webApp.Update()
     Write-Host -ForegroundColor White “Added and saved.”
} Else {
     Write-Host -ForegroundColor White “PDF MIME Type is already added.”
}

 Replace http://intranet.domain with the URL of your Intranet. Once added, get the end user to close their Intranet connect and re-open and try to open the PDF file again and all should work fine.

You can also do the same with MSG and EML files. For MSG files use application/octet-stream and for EML files use message/rfc822.

I want to thank Dmitry for posting this originally. His URL is http://www.pdfsharepoint.com/sharepoint-2010-and-pdf-integration-series-part-1/

Hope this helps someone…

Cheers
Stewy

Posted in PDF, Sharepoint | Leave a comment

Database is in transition

By Stewy | Published October 21, 2011

I am at a client’s site and am trying to take a database offline. During the process it fails and mentions that the database is in transition. What the???

Anyway as this was a small SQL Server 2005, I restarted the SQL services and still no luck. The solution was to close the Management Studio on the client. The Management Studio must of had some locks on the database and wasn’t going to let go…

Hope this helps someone…

Cheers
Stewy

Posted in SQL | Leave a comment

XenApp, Wyse Xenith & USB Redirection

By Stewy | Published September 6, 2011

I was working at a client’s site and one of the jobs to complete was to get USB redirection working with a Wyse Xenith and XenApp. I have had experience with the Wyse Xenith and Xen Desktop so I kind of assumed it should be an easy task. Not…

The Wyse Xenith requires some extra configuration in the xen.ini file. The extra 2 lines I added were:
SessionConfig=All MapDisks=Yes UnMapUSB=Yes
SessionConfig=ICA MapDisksUnderZ=Yes

The UnmapUSB was the command that threw me as you would expect it to be No but after reading a readme file for another Wyse device I put 2 and 2 together.

If you are using Citrix XenApp and want to map USB disk drives, you will need to add “Sessionconfig=all unmapusb=yes mapdisks=yes” in your INI file. This disables HDX USB (which only XenDesktop supports) and allows the traditional disk drive mapping to be enabled.

Within Citrix policies, you will also need to allow Client Floppy drives as the USB drives will appear as a floppy drive (go figure).

Once you have done that then the drives will map and they are also hot pluggable so you can plug in drives within the session (XenApp6 Only).

There is another catch that the USB drive(s) must be formatted for FAT32 / FAT16 and not NTFS.

I hope this helps someone…

Cheers
Stewy

Posted in Citrix, Wyse | 2 Comments
Transparent RSS Feed Transparent